What happens if I am not satisfied with the service provided?

If you're not satisfied with the service from Harker Heating & Cooling, rest assured they are committed to making things right. If it's determined that your dissatisfaction is due to a clear mistake on their part, they typically cover such issues under warranty, ensuring no additional charge, even after hours[0]. As Jesse D. shared, although he initially faced issues, Harker actively reached out to address them, offering to refund the original service charge[0].

To ensure your concerns are resolved efficiently, it's encouraged to communicate with them directly for a prompt resolution. Feel free to reach out so that Harker can continue to deliver exceptional service!